Una falla en el sistema que organiza las rutas de los aviones en un área de 160.000 millas cuadradas sobre la región de Washington provocó retrasos y cancelaciones de cientos de vuelo a nivel nacional el sábado 15 de agosto.
Sigue la crónica publicada por nuestra publicación hermana, The Washington Post, en inglés:
A major malfunction in the system that routes planes through 160,000 square miles of airspace centered over Washington caused airlines to delay or cancel hundreds of flights nationwide Saturday, and some frustrated passengers won’t reach their destinations until Sunday.
The Federal Aviation Administration said it was not immediately able to determine what caused the problem.
“The FAA is continuing its root cause analysis to determine what caused the problem and is working closely with the airlines to minimize impacts to travelers,” the FAA said in a statement.
Two airports serving the Washington region were particularly hard hit, with dozens of outbound flights canceled or delayed. Airports in the New York area also had delays, and scores of flights headed to Reagan National Airport and Baltimore-Washington International Marshall Airport also were canceled, stranding passengers overnight at airports across the nation.
“Are we wasting our time being here?” Laurence Oster, 40, said as he sat at BWI with his wife and two young sons, wondering whether their flight to Manchester, N.H., would get off the ground. “You would think it’s a Saturday” — he snapped his fingers — “it would be a breeze.”
It wasn’t. Their flight was canceled.
Many passengers complained that authorities had left them in the dark, noting that the FAA posted no information about the problem on Twitter until 4:30 p.m. — after it had been fixed.
“The airline was saying, ‘It’s not our fault, it’s the airport,’ and the airport said, ‘It’s not our fault, it’s the FAA,’ but you go to their Twitter account and they [FAA officials] haven’t said anything about it,” said Ilya Lozovsky, 32, who had been waiting for more than seven hours at Dulles International Airport for his flight to Alaska for a long-awaited vacation.
Although the malfunction caused delays and cancelations up and down the Eastern ¬Seaboard, the problem was ¬confined to the Washington air-traffic control center in Leesburg, Va. For several hours, the system that processes flight plans at the center stopped functioning for reasons that are still unclear. Federal authorities said there was no indication that hackers had breached the system.